TextHelper

Privacy Policy

1. General Provisions

This personal data processing policy has been prepared in accordance with the requirements of Federal Law No. 152-FZ of July 27, 2006 “On Personal Data” (hereinafter — the Personal Data Law) and defines the procedure for processing personal data and the measures to ensure the security of personal data taken by TextHelper (hereinafter — the Operator).

1.1. The Operator’s primary goal and a condition of its activities is to respect the rights and freedoms of individuals when processing their personal data, including the right to privacy, personal and family secrets.

1.2. This Operator’s policy regarding the processing of personal data (hereinafter — the Policy) applies to all information that the Operator may obtain about visitors to the website https://texthelper.ru.

2. Key Terms Used in the Policy

2.1. Automated processing of personal data — processing of personal data using computing equipment.

2.2. Blocking of personal data — temporary suspension of personal data processing (except where processing is necessary to clarify personal data).

2.3. Website — a set of graphic and informational materials, as well as computer programs and databases that make them available on the Internet at https://texthelper.ru.

2.4. Personal data information system — a set of personal data contained in databases and the information technologies and technical means that ensure their processing.

2.5. Depersonalization of personal data — actions that make it impossible, without additional information, to determine the belonging of personal data to a specific User or other personal data subject.

2.6. Processing of personal data — any action (operation) or set of actions (operations) performed with or without automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, and destruction of personal data.

2.7. Operator — a state body, municipal body, legal entity, or individual that, alone or jointly with others, organizes and/or carries out the processing of personal data, and also determines the purposes of processing, the composition of personal data to be processed, and the actions (operations) performed with personal data.

2.8. Personal data — any information relating directly or indirectly to a specific or identifiable User of the website https://texthelper.ru.

2.9. Personal data authorized by the personal data subject for distribution — personal data access to which by an unlimited circle of persons is granted by the subject by consent to processing of personal data authorized for distribution in the manner provided by the Personal Data Law (hereinafter — personal data authorized for distribution).

2.10. User — any visitor to the website https://texthelper.ru.

2.11. Provision of personal data — actions aimed at disclosing personal data to a specific person or a specific circle of persons.

2.12. Distribution of personal data — any actions aimed at disclosing personal data to an indefinite circle of persons (transfer of personal data) or at making personal data available to an unlimited circle of persons, including publication in mass media, placement in information and telecommunication networks, or providing access to personal data in any other way.

2.13. Cross-border transfer of personal data — transfer of personal data to the territory of a foreign state to a foreign state authority, a foreign individual, or a foreign legal entity.

2.14. Destruction of personal data — any actions as a result of which personal data are irreversibly destroyed with no possibility of further restoration of the content of personal data in the personal data information system and/or the material carriers of personal data are destroyed.

3. Main Rights and Obligations of the Operator

3.1. The Operator has the right to:

  • receive from the personal data subject reliable information and/or documents containing personal data;
  • if the personal data subject withdraws consent to processing, continue processing without consent where grounds specified in the Personal Data Law exist;
  • independently determine the composition and list of measures necessary and sufficient to fulfill the obligations provided by the Personal Data Law and regulations adopted in accordance with it, unless otherwise provided by the Personal Data Law or other federal laws.

3.2. The Operator is obliged to:

  • provide the personal data subject, upon request, with information relating to the processing of their personal data;
  • organize the processing of personal data in the manner established by the current legislation of the Russian Federation;
  • respond to appeals and requests of personal data subjects and their legal representatives in accordance with the requirements of the Personal Data Law;
  • report to the authorized body for the protection of the rights of personal data subjects, upon that body’s request, the necessary information within 30 days from the date of receipt of such request;
  • publish or otherwise ensure unrestricted access to this Policy regarding the processing of personal data;
  • take legal, organizational, and technical measures to protect personal data from unlawful or accidental access, destruction, modification, blocking, copying, provision, distribution, and from other unlawful actions regarding personal data;
  • cease transfer (distribution, provision, access) of personal data, cease processing, and destroy personal data in the manner and cases provided by the Personal Data Law;
  • perform other duties provided by the Personal Data Law.

4. Main Rights and Obligations of Personal Data Subjects

4.1. Personal data subjects have the right to:

  • receive information relating to the processing of their personal data, except in cases provided by federal laws. Information is provided by the Operator in an accessible form and must not contain personal data relating to other subjects, except where there are legal grounds for disclosure. The list of information and the procedure for obtaining it are established by the Personal Data Law;
  • require the operator to clarify, block, or destroy their personal data if the data are incomplete, outdated, inaccurate, unlawfully obtained, or not necessary for the stated processing purpose, and to take legal measures to protect their rights;
  • set a condition of prior consent when personal data are processed for the purpose of promoting goods, works, and services on the market;
  • withdraw consent to the processing of personal data;
  • appeal to the authorized body for the protection of the rights of personal data subjects or in court against unlawful actions or inaction of the Operator when processing their personal data;
  • exercise other rights provided by the legislation of the Russian Federation.

4.2. Personal data subjects are obliged to:

  • provide the Operator with accurate data about themselves;
  • inform the Operator of clarification (updating, modification) of their personal data.

4.3. Persons who have provided the Operator with inaccurate information about themselves, or information about another personal data subject without the latter’s consent, are liable in accordance with the legislation of the Russian Federation.

5. Personal Data of the User That the Operator May Process

5.1. Email address.

5.2. The website also collects and processes anonymized data about visitors (including “cookie” files) using Internet statistics services (Yandex Metrica).

5.3. The above data are hereinafter collectively referred to in the Policy as Personal Data.

5.4. The Operator does not process special categories of personal data relating to race, nationality, political views, religious or philosophical beliefs, or intimate life.

5.5. Processing of personal data authorized for distribution from among the special categories specified in Part 1 of Article 10 of the Personal Data Law is allowed if the prohibitions and conditions provided by Article 10.1 of the Personal Data Law are observed.

5.6. The User’s consent to the processing of personal data authorized for distribution is executed separately from other consents to the processing of their personal data. In doing so, the conditions provided, in particular, by Article 10.1 of the Personal Data Law are observed. Requirements for the content of such consent are established by the authorized body for the protection of the rights of personal data subjects.

5.6.1. Consent to the processing of personal data authorized for distribution is provided by the User to the Operator directly.

5.6.2. The Operator must, no later than three business days from receipt of the said User consent, publish information on the processing conditions and on any prohibitions and conditions on processing by an unlimited circle of persons of personal data authorized for distribution.

5.6.3. Transfer (distribution, provision, access) of personal data authorized by the subject for distribution must be stopped at any time at the subject’s request. Such request must include the last name, first name, patronymic (if any), contact information (phone number, email address, or postal address) of the personal data subject, as well as the list of personal data whose processing is to be stopped. The personal data specified in such request may be processed only by the Operator to whom it is addressed.

5.6.4. Consent to the processing of personal data authorized for distribution ceases upon the Operator’s receipt of the request specified in clause 5.6.3 of this Policy.

6. Principles of Personal Data Processing

6.1. Personal data are processed on a lawful and fair basis.

6.2. Processing of personal data is limited to achieving specific, predetermined, and lawful purposes. Processing incompatible with the purposes of collecting personal data is not allowed.

6.3. Combining databases containing personal data processed for incompatible purposes is not allowed.

6.4. Only personal data that meet the purposes of their processing are subject to processing.

6.5. The content and volume of processed personal data correspond to the stated processing purposes. Excessiveness of processed personal data relative to the stated purposes is not allowed.

6.6. When processing personal data, accuracy, sufficiency, and, where necessary, relevance to the processing purposes are ensured. The Operator takes necessary measures and/or ensures that they are taken to delete or clarify incomplete or inaccurate data.

6.7. Storage of personal data is carried out in a form that allows identification of the personal data subject for no longer than required by the processing purposes, unless a storage period is established by federal law or by a contract to which the subject is a party, beneficiary, or guarantor. Processed personal data are destroyed or depersonalized upon achievement of the processing purposes or if the need to achieve those purposes is lost, unless otherwise provided by federal law.

7. Purposes of Personal Data Processing

7.1. Purposes of processing the User’s personal data:

  • informing the User by sending emails;
  • providing the User with access to services, information, and/or materials on the website https://texthelper.ru;
  • processing User inquiries and suggestions.

7.2. The Operator also has the right to send the User notifications about new products and services, special offers, and various events. The User may always opt out of informational messages by sending the Operator an email to hello@texthelper.ru with the note “Opt-out of notifications about new products and services and special offers”.

7.3. Anonymized User data collected via Internet statistics services are used to gather information about User actions on the site and to improve the quality of the site and its content.

8. Legal Grounds for Processing Personal Data

8.1. The legal grounds for the Operator’s processing of personal data are:

  • Federal Law No. 149-FZ of July 27, 2006 “On Information, Information Technologies and Information Protection”;
  • federal laws and other regulations in the field of personal data protection;
  • Users’ consents to the processing of their personal data and to the processing of personal data authorized for distribution.

8.2. The Operator processes the User’s personal data only if they are filled in and/or sent by the User independently via special forms on the website https://texthelper.ru or sent to the Operator by email. By filling in the relevant forms and/or sending their personal data to the Operator, the User expresses consent to this Policy.

8.3. The Operator processes anonymized data about the User if this is allowed in the User’s browser settings (cookie storage and JavaScript are enabled).

8.4. The personal data subject independently decides to provide their personal data and gives consent freely, of their own will, and in their own interest.

9. Conditions for Processing Personal Data

9.1. Personal data are processed with the consent of the personal data subject to the processing of their personal data.

9.2. Processing is necessary to achieve the purposes provided by an international treaty of the Russian Federation or by law, to perform functions, powers, and duties imposed on the operator by the legislation of the Russian Federation.

9.3. Processing is necessary for the administration of justice, enforcement of a court act, or an act of another body or official subject to enforcement under the legislation of the Russian Federation on enforcement proceedings.

9.4. Processing is necessary for the performance of a contract to which the personal data subject is a party, beneficiary, or guarantor, as well as for concluding a contract at the initiative of the personal data subject or a contract under which the personal data subject will be a beneficiary or guarantor.

9.5. Processing is necessary to exercise the rights and legitimate interests of the operator or third parties, or to achieve socially significant goals, provided that the rights and freedoms of the personal data subject are not violated.

9.6. Processing of personal data to which an unlimited circle of persons has been granted access by the subject or at their request (hereinafter — publicly available personal data) is carried out.

9.7. Processing of personal data subject to publication or mandatory disclosure under federal law is carried out.

10. Procedure for Collection, Storage, Transfer, and Other Types of Personal Data Processing

The security of personal data processed by the Operator is ensured by implementing legal, organizational, and technical measures necessary to fully meet the requirements of current legislation in the field of personal data protection.

10.1. The Operator ensures the safety of personal data and takes all possible measures to prevent access to personal data by unauthorized persons.

10.2. The User’s personal data will never, under any circumstances, be transferred to third parties, except in cases related to compliance with applicable law or if the personal data subject has given the Operator consent to transfer data to a third party for the performance of obligations under a civil-law contract.

10.3. If inaccuracies in personal data are identified, the User may update them independently by sending the Operator a notice to hello@texthelper.ru with the note “Update of personal data”.

10.4. The period of personal data processing is determined by the achievement of the purposes for which the personal data were collected, unless another period is provided by a contract or applicable law. The User may at any time withdraw consent to the processing of personal data by sending the Operator a notice by email to hello@texthelper.ru with the note “Withdrawal of consent to the processing of personal data”.

10.5. All information collected by third-party services, including payment systems, communication tools, and other service providers, is stored and processed by those persons (Operators) in accordance with their User Agreement and Privacy Policy. The personal data subject and/or User must independently and in a timely manner familiarize themselves with those documents. The Operator is not liable for the actions of third parties, including the service providers specified in this clause.

10.6. Prohibitions established by the personal data subject on transfer (other than granting access), as well as on processing or processing conditions (other than obtaining access) of personal data authorized for distribution, do not apply in cases of processing personal data in state, public, and other public interests defined by the legislation of the Russian Federation.

10.7. When processing personal data, the Operator ensures the confidentiality of personal data.

10.8. The Operator stores personal data in a form that allows identification of the personal data subject for no longer than required by the processing purposes, unless a storage period is established by federal law or by a contract to which the subject is a party, beneficiary, or guarantor.

10.9. Conditions for terminating the processing of personal data may include achievement of the processing purposes, expiration of the personal data subject’s consent or withdrawal of consent by the subject, as well as detection of unlawful processing of personal data.

11. List of Actions Performed by the Operator with Obtained Personal Data

11.1. The Operator carries out collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, and destruction of personal data.

11.2. The Operator carries out automated processing of personal data with or without receiving and/or transmitting the obtained information via information and telecommunication networks.

12. Cross-Border Transfer of Personal Data

12.1. Before commencing cross-border transfer of personal data, the Operator must ensure that the foreign state to whose territory the transfer is intended provides reliable protection of the rights of personal data subjects.

12.2. Cross-border transfer of personal data to the territories of foreign states that do not meet the above requirements may be carried out only with the written consent of the personal data subject to such transfer and/or for the performance of a contract to which the personal data subject is a party.

13. Confidentiality of Personal Data

The Operator and other persons who have obtained access to personal data must not disclose personal data to third parties or distribute personal data without the consent of the personal data subject, unless otherwise provided by federal law.

14. Final Provisions

14.1. The User may obtain any clarifications on questions of interest regarding the processing of their personal data by contacting the Operator by email at hello@texthelper.ru.

14.2. This document will reflect any changes to the Operator’s personal data processing policy. The Policy is valid indefinitely until replaced by a new version.

14.3. The current version of the Policy is freely available on the Internet at https://texthelper.ru/privacy.